Monday, 17 June 2013

How To Run A Meeting And Make Progress

By Dom Richards


Running meetings is an art form and unless you master the basics, it will only become more difficult throughout your career. Why call a meeting?? A meeting is called because you want to sort something out. Why do you need to sort something out?? Because you are unsure of something or need help with something or disagree with others about something etc etc.

Duration of the meeting depends on your agenda, depends on how well you know the people and the materials you have to discuss. Getting the right people in the room is of utmost importance, without the right mix of responsibility and input the meeting will be a failure.

Presentation slides are important for the meeting but ensure you have the facilities available. If anyone needs to bring something along ensure you give them plenty of notice for it to be a success. Create an action list / agenda items / accountability for the key issues to be discussed.

Most importantly, during the meeting remain calm even if things get heated. A clear mind will always prevail. Have a few slides prepared if they are necessary. Follow the agenda items as listed below for success. Agenda: Context - Talk about why you called the meeting, and the issues you have. Stakeholders - Talk about why you invited certain people and make them feel important and valued. Your position - Talk about some of your ideas for solution, this will lead to a discussion so be ready to answer plenty of questions. Action items - Detail the work that's still required to resolve the issues and agree on who is doing them and by when. Close out - Thank everybody and let them know you appreciate their time and efforts.

When presenting to management its always a daunting task and you need to understand what it is that they find useful to see and hear. Congratulations that you have the opportunity to present to management, its not something that everyone gets a chance to do. What does management want?? To understand the work in progress and ensure its in line with their vision for the future. They also want to reward good performance and it is a credit to you that you are an 'adviser' to the management team. What do you want from management?? This is obviously different for each individual but in general we want recognition, money or power. This is a harsh way of framing it however when we break down motivation it is quite simple.

Organisational behaviour is the study of why people do the things they do, how and its effects upon business efficiency. Trust and respect are key elements of organisational behaviour as they can shape outcomes and give those in pivotal positions the support they require to excel and exceed expectations.

Presentation tips and tricks

It is often handy to start with time lines, the time line shows where you started, where you are now and what you have to go. You can then explain deviations from plan as you go, current status and future work.

Impression is everything so don't let yourself down. You have done a great job and finish with some positive notes on current work.

If there are touchy elements to the presentation , get them over with early, and allow room for discussion if the audience is engaged, but be prepared for the questions that will come. A good way to do this is read your presentation , think really negatively and brainstorm all the hard questions you could ask yourself. Nobody should be a harsher critic than you personally.

Graphical representations and dot points are great as they are easy to focus on and understand.

Keep presentation of complex ideas to a minimum and keep it simple for a lasting effect.

REMEMBER - The managers are people too, they get nervous and they have to do what you are doing to their boss. Show them how its done!




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