Sunday, 13 October 2013

Social Responsibility Strategies That Work

By Sebastian Troup


Although most businesses are concerned with making a profit to fuel growth and innovation, the days are gone when that should be the only driver behind an organization's decisions. Today the public, governmental authorities, stockholders and employees themselves expect an organization to take into account how their actions impact the community that supports them commercially. In many ways, this recognition of social impact has become a business driver itself.

In June 2013, the UK Prime Minister, David Cameron, announced the creation of the Social Stock Exchange: a vehicle for investing in companies based primarily on their social impact in addition to their financial forecasts. This is a great example of a trend in modern society where more emphasis than ever before is placed on the legacy an organization leaves behind and the reputation it creates while going about the business of business.

How do you balance social responsibility with profitability? It can be a tricky endeavor, but in order to achieve success in both areas, you need a strategy for corporate responsibility that is as complete as a strategy would be for any other area of business.

One part of your strategy should focus on creative giving, and while you can select any one of the following ideas, it is always best to implement two or more strategies that complement each other. Creative giving options include:

Sustainable Business Practices - A commitment to environmentally responsible materials, recycling, energy efficiency, or pollution mitigation.

Donations - This can be a very easy and effective strategy. Your company can commit an amount of monetary donations, services or products to help a cause.

Workplace Volunteering - Offering pre-approved volunteer opportunities to employees, including offering paid time off for volunteer activities on company time.

Employee Donations - Making it easy for employees to donate financially to various causes, either on a one-time basis, or on an ongoing basis via automatic payroll deductions.

Match Employee Gifts - When the company matches the monetary donations from employees, even to a set amount, this doubles the impact and inspires employees to give.

If it makes no business sense or runs contrary with a company's established culture and goals, a CSR program will not be sustainable, and the social impact of the program will be less than optimum. To ensure that the program will thrive, set up the CSR program strategically in line with company business goals and the dominant business culture.

Strategic giving involves taking a well-planned and balanced approach to the following considerations:

Will this program successfully support a cause while staying financially viable?

Will we have enough of an impact to justify the effort and investment?

How can we effectively mine business benefits out of charitable efforts? (Do not be ashamed to use your CSR program as a source of positive media, talent recruitment or savvy accounting.)

Is the company set up to support this charity fully?

Is the culture of charity or philanthropy already in existence at the company or does this need to be improved?

Is upper management visibly on board?

Another priority needs to be the efficiency of your program. Without efficiency, the social impact will be lessened or will not be able to continue for a long term. Just like any part of your business, the personnel, organizational, financial and managerial aspects of a successful corporate social plan are highly complex. It is often highly advantageous to partner with an organization that offers professional management for many components of your CSR program. As the CSR executive of your company, this will allow you to focus more energy on getting employees excited about your program and also allows you more freedom to get personally involved.




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