Being an effective facilitator for a chat will mean that you are taking people through a process with outcomes that are clearly defined. It will also require you to encourage the individuals to participate to get meaningful results. If you are a leader, you are likely going to find yourself with the role of being a facilitator. Here are the principles to help you be successful in your dialogue facilitation.
You are the one controlling the air traffic but not flying the plane. This means that you will be there to provide direction and coordination for the people to get to the destination safely and comfortably. When there is a group formed, individuals will be moving at varying speeds and directions. You will be the one responsible for determining how everyone needs to contribute.
You have to set up a way that you want people to participate. Let the team bring out a suggestion for the norms and let everyone understand them before the discussion begins. If the people are not sure, you may bring up the rules yourself. Set up the people on how they will speak and also how to handle any misunderstandings.
Put your concentration on asking questions instead of giving the answers. The chief reason of being there is assisting each to get to their personal goals and the team goals. Even when you have information on the topic being discussed, you should not directly tell them the details you know. Lead them on how they can move ahead. Prepare a list of queries to ask but not answers to provide.
Have a list of open-ended questions. You will know you are doing the right thing when you are helping them to converse and strengthen their ties. One way of making this possible is by having the queries that are open-ended. If a question requires one word answers, then avoid asking it.
Promote relationship-building. When different people are in a group, they will want to have a better relationship with everyone else. The best thing is to have questions that facilitate this. Look at where you have a chat and the aim of the talk to know the exact issues that will be suitable. You aim to find the ones that will lead the individuals to get to share something personal.
Be prepared with a starting point for the conversation. You may find groups that do not require to be prompted to begin talking. However, others will wait to be directed by the facilitator. Ensure you have something prepared that may aid in starting the conversation off.
Invite the people to participate but do not force them into it. It is common to find individuals who speak out more often than others in any group. Unless the job requires it, you should not force those who are quieter to speak up. You should give everyone space to make their contributions at the right moment. This will be likely to lead to a more productive talk. Watch out for any body language that will let you know the quieter ones are ready to talk.
You are the one controlling the air traffic but not flying the plane. This means that you will be there to provide direction and coordination for the people to get to the destination safely and comfortably. When there is a group formed, individuals will be moving at varying speeds and directions. You will be the one responsible for determining how everyone needs to contribute.
You have to set up a way that you want people to participate. Let the team bring out a suggestion for the norms and let everyone understand them before the discussion begins. If the people are not sure, you may bring up the rules yourself. Set up the people on how they will speak and also how to handle any misunderstandings.
Put your concentration on asking questions instead of giving the answers. The chief reason of being there is assisting each to get to their personal goals and the team goals. Even when you have information on the topic being discussed, you should not directly tell them the details you know. Lead them on how they can move ahead. Prepare a list of queries to ask but not answers to provide.
Have a list of open-ended questions. You will know you are doing the right thing when you are helping them to converse and strengthen their ties. One way of making this possible is by having the queries that are open-ended. If a question requires one word answers, then avoid asking it.
Promote relationship-building. When different people are in a group, they will want to have a better relationship with everyone else. The best thing is to have questions that facilitate this. Look at where you have a chat and the aim of the talk to know the exact issues that will be suitable. You aim to find the ones that will lead the individuals to get to share something personal.
Be prepared with a starting point for the conversation. You may find groups that do not require to be prompted to begin talking. However, others will wait to be directed by the facilitator. Ensure you have something prepared that may aid in starting the conversation off.
Invite the people to participate but do not force them into it. It is common to find individuals who speak out more often than others in any group. Unless the job requires it, you should not force those who are quieter to speak up. You should give everyone space to make their contributions at the right moment. This will be likely to lead to a more productive talk. Watch out for any body language that will let you know the quieter ones are ready to talk.
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